GigliveGiglive

Privacy Policy

Last updated: May 2026

1. Introduction

Giglive (“we”, “our”, or “us”) operates the Giglive platform, a global marketplace connecting musicians and clients. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services at giglive.co.

2. Information We Collect

We collect information you provide directly to us, including:

  • Account information (name, username, email address, password)
  • Profile information (bio, location, instruments, genres, profile photo)
  • Booking and transaction details
  • Messages and communications between users
  • Content you post (timeline posts, portfolio items, releases)

We also collect usage data automatically, such as IP address, browser type, and pages visited.

3. How We Use Your Information

  • To provide and improve the Giglive platform
  • To facilitate bookings and payments between musicians and clients
  • To send transactional emails (verification, booking confirmations, password resets)
  • To display your public profile to other users
  • To comply with legal obligations

4. Sharing of Information

We do not sell your personal data. We may share your information with:

  • Other users as part of the platform's public profiles and booking functionality
  • Payment processors (Stripe, Flutterwave) to process transactions
  • Service providers who assist in operating our platform (email, hosting)
  • Law enforcement when required by law

5. Data Storage and Security

Your data is stored on secure servers. We use industry-standard encryption and security practices to protect your information. However, no method of transmission over the internet is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your account and associated data
  • Object to certain processing of your data

To exercise these rights, contact us at privacy@giglive.co.

7. Cookies

We use essential cookies to keep you logged in and maintain your session. We do not use third-party advertising cookies.

8. International Transfers

Giglive operates globally, serving users in the UK, USA, UAE, Nigeria, and beyond. Your data may be transferred to and processed in countries outside your own. We ensure appropriate safeguards are in place for such transfers.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or via a notice on the platform.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@giglive.co.